7 Ways to Improve the Remote Support You Provide

As a remote tech support agent, you have a tough job. Clients can’t often accurately explain their issues, they can be pushy, and they’re almost always pressed for time. With that, being great at your job isn’t just about finding the right remote support tool anymore – although strong skills help! – it’s also about […]

5 Tips to Organize Remote Tech Support for Your Small Business

Whether you’re the CEO of a startup that’s been overwhelmed by requests from new clients or the IT director of a small firm whose tech infrastructure is maxed out, you need better technology solutions, stat. However, incorporating and maintaining the right solutions to solve the right problems in your business can be a challenge. [Read […]

Enable Collaborative Remote Sessions

Here’s a straightforward workaround which permits different experts to work inside the same FixMe.IT remote session all the while. In the first place, begin another session with the remote customer and run the Remote Desktop Control operation. Run the FixMe.IT Client application to get another Client ID on the remote machine. Pass the Client ID […]

Remote Support. It’s Pay-As-You-Go License

Starting today, Techinline is the main outstanding seller with a special FixMe.IT Per-Session offering which splendidly meets the prerequisites for impromptu or sporadic remote support and also individual utilize. You can buy a heap of 5, 20, 50 or 100 sessions and have them on standby to convey quick remote help when required. The adaptable […]

Gatekeeper of Your Item Encounter

Whether you’re doing a free trial of FixMe.IT or as of now utilizing our item to give remote technical support administrations, you can simply depend on our group’s proficient direction and quick help. As a major aspect of our consistent site classification, we’ll share a couple of other prominent client bolster cases alongside tips that […]

Enhance Your Account’s Security

Above all else, how about we rehash the fundamentals. Note that all information transmitted with FixMe.IT is completely scrambled and does not permit any outsider block attempts of your screen catches, console charges, or records. On top of that, our remote desktop application keeps any unapproved remote associations with your or your customers’ PCs. As […]

Unable to send Ctrl-Alt-Del command to the remote machine

SYMPTOMSThe Ctrl-Alt-Del key combination is not sent to the remote computer after pressing Ctrl-Alt-Del in the Remote Control window. CAUSEThe Ctrl-Alt-Del key combination cannot be captured and sent to the remote computer. RESOLUTIONThe Ctrl-Alt-Del command can be sent to the remote computer using one of the following methods: Use the Ctrl-Alt-End key combination Use the […]