Quick Start

1

Start expert application

Download and run the expert application at Fixme.it/expert

2

Obtain Client ID from remote user

The remote user goes to Fixme.it, where he/she receives a 6-digit number (Client ID)

3

Connect remote user to support session

Enter the Client ID obtained by the remote client into the corresponding field.

Now you are ready to view or control the remote user's desktop, drag-n-drop files, exchange text messages, or share your desktop with the remote client.